Who we are
Synergy Yachting Limited and RibRide Boat Tours Limited
RibRide, Porth Daniel, Menai Bridge, Anglesey LL59 5DE

Our website addresses are:

Data controller
The data controller responsible for this website is Mrs Jo Quinney, PR and Marketing Manager at RibRide. You are entitled to access the personal information that we hold. If you have any questions in relation to our use of your details, write to us at Synergy Yachting Limited - RibRide, Porth Daniel, Menai Bridge, Anglesey LL59 5DE or email the RibRide Data Protection Officer.

We have always complied with the Data Protection Act and now comply with the General Data Protection Regulation (GDPR).

We keep the amount of personal data collection (as well as storage and usage) to data that is relevant, adequate, and absolutely necessary for carrying out our business here at RibRide.

What personal data we collect and why we collect it
We collect customers name, email and phone number when they book a RibRide.

If you have attended a course at RibRide we will keep a record of this and share this, with your permission, use the RYA qualifications portal.

We hold and process personal data for a number of reasons:

  • Giving you information about trips or boats you have booked
  • Sending you marketing information about RibRide, where we have your consent
  • Fulfilling our contractual obligations
  • Meeting our wider legal obligations such as those of our grant funders

Contact forms
When visitors fill in forms on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking. They monitor your interaction with embedded content, including tracing your interaction with the embedded content. If you have an account and are logged in to that website.

This website uses Google Analytics.

Your contact information
We use Bookeo as our bookings software which holds your contact information. When you made a booking at RibRide we will send you a confirmation email and after your trip we will email you a 'Thank you'.

When you booked a RibRide you had the choice to 'opt in' to our email newsletter database. We will only send you a maximum of four emails a year when we have interesting news to share. We use MailChimp to create and send our newsletters. You can unsubscribe from our email database at anytime.

Find out more about MailChimp security at mailchimp.com/about/security.

Additional information - How we protect your data
We do not buy or handle data received from third parties.
We do not use automated decision making and/or user profiling.